Frequently asked questions

Commonly Asked Questions about Our Policy
How can I place an order for the products available?
Press the "Add to Cart" button to include the selected product in your shopping cart. Once you've completed your shopping, head to the shopping cart page and click the "Checkout" button to conclude the transaction.
Is my payment information safeguarded effectively?
Certainly! Our payment processing system is entirely secure. Our technical internet security team is dedicated to ensuring you have a safe and reliable shopping experience.
When will I receive the products I've ordered?
As soon as our team processes your order within 1 to 3 business days, you'll get a shipping confirmation sent to the email you've provided.
Is there an order tracking facility available?
Yes! A tracking number will be provided to you after the purchase is successfully made.
What's the shipping expense?
The shipping expense depends on the location from which your package is being shipped. You can view the shipping expense on the checkout page after entering your shipping address.
If I order multiple products simultaneously, will they be shipped in one package?
Generally, multiple products are packaged in individual packages.
What's your return policy?
If you're not satisfied with the product you've received, please contact our customer service department, and we'll do all we can to resolve the issue.
How can I communicate with your company?
If you need to contact us, please fill out this contact form or send an email to fiqriesadekeb@hotmail.com. Our dedicated customer service representatives are looking forward to assisting you.